Privacy Policy
Last Updated: June 18, 2024

MB Onro Technologies (“Onro,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our services, including our website (https://onro.io, http://onro.io, https://tryonro.com, http://tryonro.com), sub-domains, and associated web-based and mobile applications (collectively, the “Service”). Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Service.

1. Information We Collect

a. Personal Information
We may collect information you provide when you register, use the Service, subscribe to our newsletter, or contact support, including your name, email address, phone number, payment information, location, and other information you choose to provide.

b. Non-Personal Information
We may automatically collect your IP address, browser type and version, operating system, referring website, pages visited, access date and time, and other usage statistics.

2. How We Use Your Information
We use information to provide, operate, maintain, improve, personalize, and expand the Service; understand usage; develop products and features; communicate with you about support and updates; process transactions and subscriptions; send promotional materials; prevent fraud and security issues; and comply with legal obligations.

3. How We Share Your Information
We do not sell, trade, or otherwise transfer personal information except as described here.

a. With Service Providers
We may share information with providers performing services for us, including payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

b. For Business Transfers
We may share information in connection with negotiations or completion of a merger, sale of assets, financing, or acquisition of all or part of our business.

c. With Affiliates
We may share information with affiliates, including our parent company, subsidiaries, joint venture partners, and companies under common control, and require them to honor this Privacy Policy.

d. For Legal Compliance
We may disclose information to comply with laws and regulations, respond to subpoenas, search warrants, or lawful requests, or protect our rights.

4. Security of Your Information
We use administrative, technical, and physical security measures to help protect personal information. However, no security measure is perfect or impenetrable, and no data transmission method can be guaranteed against interception or misuse.

5. Your Data Protection Rights

a. GDPR (For EEA Residents)
EEA residents may have the right to access, correct, amend, delete, restrict processing of, object to processing of, and request portability of their personal data. To exercise these rights, contact contact@onro.io. We generally have one month to respond.

b. For Non-EEA Residents
Depending on your jurisdiction, you may have similar rights to access, rectify, erase, restrict processing of, object to processing of, and request portability of your personal information. Contact contact@onro.io, and we will respond under applicable law.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity and hold certain information. You can instruct your browser to refuse cookies or notify you when one is sent. If you do not accept cookies, some portions of the Service may not work.

7. Applications Permission
Our driver application supports delivery operations. We need location access to identify pickup and drop-off locations, manage riders, and send nearby requests when drivers are online. The driver application therefore requires background location permission.

8. Third-Party Links
The Service may contain links to third-party websites. We recommend reviewing each third party’s Privacy Policy. We do not control or accept responsibility for third-party content, privacy policies, or practices.

9. Children’s Privacy
The Service does not address anyone under 13. We do not knowingly collect personal information from children under 13. If we learn that we have done so without verified parental consent, we will take steps to remove it from our servers.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a new version and updating the Last Updated date. Changes are effective when posted.

11. Contact Us
Questions about this Privacy Policy may be sent to contact@onro.io.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.